FAQ

Here are a list of frequently asked questions to help you along with finding your dream dress.

Q. Do the dresses get ordered?

A. At Aristocrats of Chester we sell ex-sample wedding dresses at massively reduced prices so there is no need to order. Dresses can be purchased immediately with no need to order and prices start from as little as £150.

Q. Do I need to book to try on wedding dresses?
A. We do accept walk ins and will do our best to accommodate all customers but to get the best out of a visit to the shop booking is advisable, plus opening times may vary from those shown on the website.

Q. How long is my appointment for?
A. During the week, appointments can last longer but Saturday/Sunday appointments are limited to an hour. We do suggest arriving 15 minutes before your appointment to have a look at our extensive range of dresses and pick out those you would like to try on.

Q. How many people can I bring to my appointment?
A. We can accommodate six-eight guests but we do recommend that you limit guests to around three due to conflicting opinions offered sometimes being confusing.

Q. What size are your dresses?
A. We hold a wide range of sizes from 10-24, all sizes are shown on the website. Please note bridal sizing is slightly different from high street. Dresses can often be sized down 2-3 sizes depending on style.

Q. What are your opening times?
A. Our opening times do vary but usually they are: Monday – CLOSED, Tuesday – 9.30-5.00, Wednesday – 9.30-5.00, Thursday – CLOSED, Friday – 9.30-5.00, Saturday – 9.00-5.00, Sunday – 9.00-5.00.We always recommend booking an appointment to guarantee you are able to try dresses on.

Q. When buying my dress do I need to pay in full?
A. On the day you choose your wedding dress we ask for a half deposit to enable us to have the dress cleaned. The full balance of the dress is then due before collection. All dresses must be collected before 24th December 2019.

Q. How long before my wedding do I need to start fittings?
A. We suggest the 1st fitting takes place 6-8 weeks before your wedding date. We are unable to complete alterations in house but can recommend local Bridal Seamstresses you can take your dress to who can complete any work that needs doing.

Q. What Designers do you stock?
A. We stock dresses from Maggie Sottero, Sottero & Midgley, Rebecca Ingram, Mark Lesley, Lou Lou, White Rose and Sophia & Camilla. To view our bridal dresses click here

Q. Do you have a car park?
A. As we are based in the town centre we do not have our own car park. There are however several close pay and display car parks within walking distance from the shop, some of which are free after 3pm.

Q. When can I pick up my dress?
A. We are happy to keep your dress until you want to pick it up for your wedding. You can pick your dress up from outside the shop between 9.30 and 10.30am and 4.30 and 5.00pm by parking in the loading bay area.

Q. Do you sell bridesmaid dresses?
A. Due to the shop closing in Decemer we are currently selling our ex-sample bridesmaid dresses off the peg starting from £20. We are no longer able to order new dresses unfortunately.

Q. Do you sell Prom dresses?
A. We have a rail of ex-sample bridesmaid dresses that can be purchased for Prom and start at just £20. Great bargain!

Q. Do you sell mother of the bride outfits?
A. We have a range of mother of the bride outfits to buy off the peg from John Charles and Mascara all at £95 each.

Q. Do you sell accessories?
A. We sell petticoats, veils, headdresses, garters and jewellery to complete your wedding day look all reduced to clear.

If you have any other questions that are not listed here then please feel free to fill in the form on the ‘Contact us’ page and we will get back to you as soon as possible.